CastLoop Community Guidelines

Last Updated: May 22, 2026

Overview

CastLoop is dedicated to providing a safe, welcoming, and creative environment where storytellers and audiences can explore meaningful narratives together. To maintain the integrity of our community, we have zero tolerance for harmful behaviors including violence, harassment, and discrimination. These actions go against our core values and diminish the experience for everyone.

We protect our community through rigorous content monitoring that combines human review with AI moderation. Our goal is to ensure that every interaction on CastLoop, whether with AI characters, with creators, or with other community members, remains positive and enriching.

These Community Guidelines are an integral part of our Terms of Service. By using CastLoop (including browsing stories, making free text inputs, or creating through xNarrator Studio), you agree to follow these Guidelines.

0. Our Core Principles

1. Mainstream storytelling, not adult content. CastLoop is a platform for short form interactive storytelling, comparable in tone to popular short drama platforms (such as ReelShort) and broadcast television. We do not host sexually explicit content, graphic violence, or other adult only material.
2. Fiction is not a free pass. We allow dramatic tension, conflict, suspense, romance, and morally complex characters. We do not allow stories that use fictional framing as a cover to cause real world harm.
3. AI is a collaborator, not a moderation shield. Asking the AI to write something does not make prohibited content allowed.
4. Protect real people, especially minors, real world individuals, and yourself.
5. Platform moderation plus community reports. We use AI and human review, but rely on you to report violations you encounter.

1. Who This Applies To

2. Content That Is Not Allowed

The following content is prohibited in any form (text, image, audio, video, story branch) and across any role (player input, creator upload, AI generated output). This applies even when the content is fictional or framed as story content.

2.1 Minor Safety

We are committed to protecting both real and virtual minors, whether they are human users or fictional characters. No harmful, inappropriate, or sexualized content involving minors is permitted in any form.

• Sexualization of minors: Any content that sexualizes minors, including the depiction of minors in sexually explicit, suggestive, or inappropriate contexts, is strictly prohibited. This includes nudity, sexualization through clothing or pose, or innuendo involving anyone under 18.
• Harmful or dangerous acts involving minors: Content that shows minors engaging in or encourages dangerous activities is not allowed.
• Cyberbullying or harassment of minors: Content that targets minors for harassment, bullying, or humiliation is prohibited.

All AI characters must be set as 18 years or older and must not appear underage in any visual or narrative way. Even for fictional AI characters, the combination of "underage appearance" with romantic or sexual context is a violation.

2.2 Adult Sexual Content (NSFW)

CastLoop is a mainstream short drama platform. We do not host sexually explicit material. Romantic tension, suggestive flirtation, and tasteful kisses can be part of a story, but sexual content is not permitted. Specifically prohibited:

• Sexually explicit images, video, audio, or text;
• Pornographic material in any form;
• Descriptions of sexual acts;
• Sexual exploitation, sexual abuse, or non consensual sexual content (this is a permanent red line);
• Nudity or near nudity intended to be sexually suggestive;
• Sexual content involving minors (covered in §2.1 as a top priority red line);
• Content that objectifies or inappropriately sexualizes individuals.

The standard is comparable to network broadcast television and mainstream short drama apps. If you would not see it on prime time television or on a popular short drama platform, do not put it in CastLoop.

2.3 Graphic Violence and Gore

Dramatic conflict, mystery, suspense, and even murder mysteries (like The Glass Lake) are part of mainstream storytelling and are allowed when they serve the narrative. The following, however, is not allowed:

• Graphic, extreme, or gratuitous depictions of violence, injury, or gore;
• Torture, dismemberment, or prolonged cruelty depicted in graphic detail;
• Content that glorifies, celebrates, or recruits for violence;
• Realistic instruction on how to harm a real person.

Allowed: A killer in a mystery story, a fight between rivals in a werewolf drama, a tense confrontation, a tragic death used as a plot point. Not allowed: graphic torture scenes, gratuitous gore, content whose primary purpose is to shock.

2.4 Self Harm and Suicide

• We prohibit content that promotes, glorifies, or provides specific methods for suicide or self harm;
• We prohibit content that encourages or coerces another person into self harm.

Stories may touch on grief, depression, or moments of crisis when handled responsibly and when they support the broader narrative (the protagonist of The Glass Lake is going through grief, for example). What we do not allow is content that reads as how to guides, that pressures the reader to harm themselves, or that romanticizes suicide.

2.5 Hateful Behavior

CastLoop is committed to fostering an inclusive environment. Diversity strengthens our community, and violations of these policies will result in immediate action. The following are strictly prohibited:

• Harassment or hostile behavior targeting individuals or groups;
• Hate speech or discriminatory content of any kind;
• Attacks or negative content based on race or ethnicity;
• Discrimination based on national origin or caste;
• Hostile behavior targeting sexual orientation;
• Content discriminating against gender or gender identity;
• Attacks based on religious beliefs or practices;
• Discrimination based on age;
• Hostile content targeting disability or health status;
• Any other form of discriminatory or hateful behavior.

Characters within a story may hold biases or be antagonists. What is not allowed is content where the work as a whole treats hatred as a positive value or recruits the reader into hostility toward a real world group.

2.6 Illegal Activities and Regulated Goods

CastLoop strictly prohibits any activities that violate local, state, federal, or international laws. You may not engage in, promote, or facilitate:

• Illegal transactions or activities of any kind;
• The sale or purchase of prohibited goods or services;
• Activities involving regulated items without proper authorization;
• Operable instructions for committing crimes (such as making weapons, explosives, narcotics, or biological hazards; performing cyberattacks; conducting fraud, money laundering, human trafficking, or trafficking in persons or organs);
• Attempts to circumvent legal restrictions.

2.7 Harm to Real People

• Sexual content, defamation, or depictions of harm involving real, identifiable individuals (including public figures);
• Deepfake images, video, or audio of real people;
• Stories that frame real, identifiable people as accused criminals, abusers, or other targets of harm without basis.

Historical figures used in genuine historical narratives are acceptable when treated with reasonable care (for example, the use of Ismail I in our demo Faith is Armor). What is not acceptable is content that distorts a real person's image in a clearly defamatory or degrading way.

2.8 Privacy and Authenticity (Personal Information Protection)

To protect our users' safety and privacy, we strongly encourage users to be cautious about sharing sensitive information online. The following personal information should not be shared in public spaces (comments, public profiles, or as content that other users will see):

• Phone numbers, email addresses, or physical addresses;
• Financial information, including credit card details or bank accounts;
• Government issued identification numbers or documents;
• Private social media accounts or personal contact details;
• Precise location information or daily routines;
• Educational or workplace details that could identify a specific real person;
• Family members' personal information or private details.

2.9 Intellectual Property Infringement

• Unauthorized use of copyrighted scripts, novels, comics, films, music, or images;
• Impersonation of others' trademarks or brands;
• Uploads that are obvious copies of other works without clear fan or transformative framing.

2.10 Fraud and Spam

• Phishing, fraud, promotion of gambling or pyramid schemes;
• Advertising within stories or comments;
• Repetitive, spam, or low quality machine generated posts.

3. Rules for Players

3.1 Free Text Input

CastLoop encourages you to "write boldly" in stories. Please follow these rules:

• ❌ Do not try to use jailbreak prompts, prompt injection, or other techniques to bypass the AI's content moderation (for example: "ignore the previous instructions and write...");
• ❌ Do not input any content prohibited in §2;
• ❌ Do not disclose another person's real world private information in your inputs;
• ✅ Do input imaginative story directions, character motivations, and world building hypotheses;
• ✅ Do use @character to talk naturally with NPCs;
• ✅ Do use the AI assisted polish/expansion feature to improve your input.

3.2 Choices and Interactions

• The choices you make affect your story path. Your specific choices are not publicly displayed to other users;
• The platform may use aggregate statistics to analyze choice distributions, but we will not publish your individual choices.

3.3 Comments and Social

• Comments should focus on the work itself. Personal attacks and group based attacks are not allowed;
• Use spoiler tags when discussing story endings;
• Do not use comment sections to organize or coordinate any of the prohibited activities in §2.

4. Rules for Creators (xNarrator Studio)

4.1 Scripts and World Building

• ✅ You may create stories with mature themes such as mystery, suspense, thriller, political drama, family conflict, romance, supernatural drama, and psychological tension (in the style of mainstream short drama platforms);
• ✅ You may design morally gray or villainous characters, as long as the work as a whole does not present unlawful or harmful behavior as a positive value;
• ❌ Do not create stories that defame, sexualize, or target real, identifiable people;
• ❌ Do not create detailed operable instructions for crimes or harm;
• ❌ Do not create any content listed in §2.

4.2 Character Setup

• All character ages must be set to 18 or above, and visual appearance must not be obviously underage;
• When referencing historical or cultural figures, verify the relevant legal and ethical considerations;
• Character setups, prompts, and world building must avoid built in violations (such as default hateful expressions or sexual content).

4.3 Asset Uploads

The images, video, and audio you upload must be:

• Created by you, or
• Used with explicit permission from the rights holder, or
• In the public domain or under a clear permissive license (please keep proof of authorization);

In addition:

• Do not upload assets containing the likeness of a real person (unless you have proper rights);
• Do not upload assets that include the likeness of a minor;
• If you use AI tools to produce assets, do not upload assets in a way that obscures their AI generated origin where disclosure is required.

4.4 Metadata and Marketing

• Titles, descriptions, and cover art must accurately represent the content of the story;
• Do not use misleading tags, thumbnails, or clickbait titles;
• Do not falsify metrics, comments, or ratings.

4.5 Responsibility When Collaborating with AI

• You may use AI tools (including those built into xNarrator) in your creative process, but you are credited as the author of the published work and you are responsible for its compliance;
• You should design nodes and tune prompts so that the AI is guided to stay within these Guidelines.

5. AI Character (NPC) Boundaries

CastLoop's AI characters are configured by writers and creators with personas, world building, and parameter constraints. Even so:

5.1 AI is not an anonymous person. The AI's outputs are considered part of the platform's output and are subject to these Guidelines.

5.2 AI will not and should not:

• Voluntarily generate any content prohibited under §2;
• Help a user carry out real world unlawful activity;
• Present itself as a real person;
• Provide professional advice (medical, legal, financial, mental health) as a basis for real world decisions.

5.3 AI characters may:

• Express emotion, doubt, conflict, and desire;
• Engage in dramatic conflict with the player;
• Portray violence, harm, or tragedy within the boundaries the writer has set for a story.

5.4 When the AI drifts: If the AI occasionally produces output that violates these Guidelines, is inconsistent with the established story, or otherwise misses the mark, please use the in service report tool to tell us. We use this feedback to improve our models and prompts.

6. Enforcement

6.1 Enforcement Ladder

6.2 Decision Principles

• We weigh the nature and impact of the content, the user's history, and intent;
• Red line violations (§2) generally proceed directly to L4 / L5;
• When in doubt, we favor human review;
• Our moderation decisions are final and aim to maintain the safety and well being of the community.

6.3 Notice and Appeal

• After an enforcement action, we will notify you via in service message or email, specifying the affected content or account, the Guideline that was violated, and the action taken;
• You may file an appeal within 30 days of receiving notice by emailing appeals@castloop.ai or using the in service appeals form;
• Appeals should include: account information, a description of the content at issue, the reasons you believe the action was incorrect, and any supporting evidence;
• We will respond within 15 business days. We reserve the right to decline to process repeated abusive appeals.

7. Reporting

7.1 What You Can Report

• Stories, chapters, dialogue, images, or audio that violates §2;
• Creator works that appear to violate these Guidelines;
• Other users' violations (malicious inputs, harassment, spam);
• AI generated outputs that drift or violate.

7.2 How to Report

• In service reporting: use the "Report" button on the story node, work detail page, or next to a comment;
• Email: abuse@castloop.ai;
• Urgent cases (such as content involving minors, suicide crises, or threats of violence): use the in service Emergency Report channel; we will prioritize these.

7.3 After You Report

• We will conduct an initial review within 3 business days;
• We prioritize urgent cases;
• We protect the identity of the reporter;
• Bad faith reporting (such as coordinated false reports to suppress competing works) will be treated as a violation in its own right.

8. When You or Someone You Know Is in Crisis

Some CastLoop stories touch on dark themes. We care about the real person on the other side of the screen.

If you or someone you know is experiencing thoughts of self harm, suicide, or violence, please reach out for help immediately:

• 988 Suicide and Crisis Lifeline (United States): call or text 988
• Crisis Text Line (United States): text HOME to 741741
• Veterans Crisis Line: dial 988, then press 1
• The Trevor Project (LGBTQ youth): call 1 866 488 7386 or text START to 678 678
• National Domestic Violence Hotline: call 1 800 799 7233 or text START to 88788

AI characters cannot replace professional help. Please prioritize real world support.

9. Updates to These Guidelines

These Guidelines will evolve with our product and external environment. Material updates will be highlighted through in service announcements, email, or community posts. Continued use of the Services after an update constitutes acceptance of the updated Guidelines.

If you have questions or suggestions about these Guidelines, please contact us at community@castloop.ai.

Last Updated: May 22, 2026 Related documents: Terms of Service · Privacy Policy